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Tip of The Week

July 28, 2007

 
This week’s tip comes from our “It’s Element-ary” file.
 
Is your electric water heater not giving you enough hot water or worse yet, no hot water?  Before you call in the plumber you may want to try some simple fixes yourself.
 
Typically the problems with an electric water heater can be narrowed down to one of three things.  A breaker has been tripped and the unit has no power, one or both of the heating elements is bad or the thermostat / high temperature cut off is bad.  Every one of these is easy to diagnose and to fix.
 
First cut off the power to the unit.  There will be two access panels on the front of the tank.  Unscrew the panels and pull the insulation out.  You will reveal a thermostat (a black rectangular “box” with multiple wires) and a heating element.  If the tank has a single heating element the thermostat is typically located at the bottom of the tank.  If the tank has two heating elements there will be a larger thermostat on top (It includes a high temperature cut off switch) and a heating element and a smaller thermostat and heating element closer to the bottom of the tank.
 
Test the elements first.  Get a simple continuity tester.  Remove the wires from the element and check for continuity.  The heating element is simply a circuit with high resistance.  If you test for continuity, i.e. a current flows through it then the element is good.  If it will not conduct a current the element is bad.
 
To replace the element, keep the power off, shut off the water supply at the top of the tank and drain the tank.  We have had plumbers tell us that they can change the elements one at a time without draining the tank.  We make a strong recommendation against this for the novice and the uninsured.  We understand the principles of physics that make this possible but we also understand the principles that make flight possible yet neither of us will find our seat on a plane in the cockpit.  So, the tank is drained.  The element is being held in one of two ways.  It has four bolts on a flange around it, which must be removed, or it has threads on it and it can be turned counter clockwise until it is removed.  The screw in type is usually six sided.  Your home improvement store has a special socket that can be used to loosen the type that screw in.  Remove the element and replace it.
 
To select the right element make sure that you check the screw configuration noted above and the watts.  The watts will be stamped or printed on the face or collar of the element.  The wattage is also usually listed on the plate of the heater as well.
 
We suggest replacing both elements even if only one is bad.  It is not uncommon for the elements to have similar life spans and they are inexpensive.  Since you have the tank drained you may as well go ahead and replace both.
 
If the elements are good replace the thermostats.  Again we recommend replacing both thermostats.  Replacing the thermostat does not require draining the tank but the parts are inexpensive and you’ll likely save a cold shower somewhere down the road.
 
Remember, shut off the power and the water before you begin.  The next time your shower gives you the “cold shoulder” the cause could be element-ary.
 

Thanks for visiting Ask John and Dave.com and we’ll see you on the air,

John and Dave

 

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